FAQ
When calling our sales team, please have ready your car registration, installation address & a debit or credit card for the payment of your tracking system.
Yes – all the insurance approved tracking systems require 24 hour monitoring.
For insurance approved tracking all the control centres offer two options.
i) Annual subscription – Paid once every year.
ii) Lifetime subscription – Pay a one off fee which covers all your monitoring charges for as long as you own the vehicle.
iii) 3 year subscription – This is a one off fee covering your monitoring charges for 3 years – introduced by Trafficmaster & Tracker.
No, sorry all our approved tracking systems have a monitoring charge.
Yes, all our Cobra, Trackstar, Smartrack & fleet tracking systems can be moved to your next car.
Upon completion of your tracking system you will receive a vat invoice & subscription form.This normally is suffice to forward to the insurance company for validation . However if you require further certificates then these are available on request from the control centre.
Once your vehicle is booked with an installation date our team of qualified engineers can normally install your tracker within 2hours.
Yes , your insurance approved tracking system subscription includes UK & European cover.
